FAQTrackThirtyTwo Store
What happens after I order? Which emails will I get?
- Your order page opens straight after you pay: "Thank you, your order is in".
- A confirmation email, "Your order 1234 is confirmed" with your order number, arrives with a link back to your order page and to your receipt.
- Your order is made. The order page shows each step: Received, Being made, On its way, Delivered. There is no separate email while it is being made.
- An email when it is posted, "Your order 1234 is on its way", with the carrier, the tracking number and a Track your parcel button. If it comes in several parcels, you get one for each.
- A few days after it arrives, one email asking how it was, if you would like to leave a review.
If it takes longer than usual to be made, we email you once to say so. These are service emails about your order: buying never signs you up to marketing. Replying to any store email reaches a person.
No confirmation? Check your spam folder, then use Email me my order links on danielnewmanracing.com/store/orders.
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