Get Help

Support

Find resources, tutorials, and contact information to help you get the most out of Daniel Newman Racing.

FAQEnterprise

Let somebody else manage the Enterprise account

Yes. Go to Dashboard, Enterprise, Administrators and add them by email address.

An administrator can do everything the owner can on the Enterprise side: publish fleet setups, set the kiosk PIN, manage the branding images, and manage seats. The owner is whoever holds the subscription and the billing.

What happens when you add somebody. They are emailed to tell them, whether or not they already have a DNR account. If they do not have one, they also get an invitation to create it. The page reports what actually happened rather than assuming it worked.

Why it matters for a venue. Publishing a fleet setup and setting a kiosk PIN are owner or administrator actions, so without a second administrator the only person who can standardise the floor is the account holder. Add the manager who is actually on site.

Administrators are separate from seats. A seat gives somebody the DNR features on their own account; being an administrator lets them run the subscription. Somebody can have either, or both.

Still need help?

Open a ticket and we'll get back to you with the article context attached.

Contact support

Contact DNR

Partnerships, enterprise, press and general enquiries. For help with a product, open a support ticket.

Need help with something?

A ticket gets you a faster and better answer

Send a Message
Fill out the form below and we'll get back to you as soon as possible.
0/2000
What Happens Next

A support ticket is tracked in your account. You can read replies, add to it and see its status there, instead of hunting through your sent folder. Anything else sent through this form reaches us by email.