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FAQAmbient Lights

My game runs in exclusive fullscreen and the Ambient Lights freeze or go black

DNR falls back to another capture method for exclusive-fullscreen games; Borderless / Windowed Fullscreen is the most reliable mode.

DNR automatically falls back to a different capture method for exclusive-fullscreen games.

If it still struggles, try setting the game to Borderless / Windowed Fullscreen, which is the most reliable mode for screen capture.

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