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FAQAccount & Getting Started

How do I disable two-factor authentication?

If you need to disable two-factor authentication (for example, when switching authenticator apps):

  1. Go to Dashboard > Profile > Account
  2. Scroll to the Two-Factor Authentication section
  3. Click Disable 2FA
  4. Enter your current authenticator app code to confirm
  5. 2FA is now disabled on your account

Note: Disabling 2FA reduces your account security. Rather than disabling it permanently, we recommend disabling and then immediately re-enabling it to set up your new authenticator app. This generates a fresh QR code and a new set of backup codes.

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