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FAQSimHub Plugin

The plugin signed me out and will not let me sign back in. What do I do?

Your plugin is too old, and updating it fixes this straight away. DNR stops accepting builds of the plugin that are older than a minimum version. Once a build is below that minimum, the website signs it out at its next check and keeps refusing it until the plugin is updated. There is nothing wrong with your account or your membership, and signing in again on its own will not help.

What you will see. Older builds only say Session expired or revoked. Please log in again. Newer builds say it in words: UPDATE REQUIRED at the top of the home page, with an Update or Download button beside it. While the plugin is signed out your lights fall back to the free defaults and member features show a padlock.

How to fix it

  1. On danielnewmanracing.com open Downloads in the menu at the top of the page, or press Get the plugin on the Getting Started page. You get one file, DNR_SimHub_Plugin_Installer.exe.
  2. Close SimHub completely. The installer cannot replace files SimHub has open, and if SimHub is running it looks like nothing happened.
  3. Run the installer. Press Next, choose I accept the agreement, press Install, then Finish. It finds SimHub on its own.
  4. Start SimHub, open Daniel Newman Racing in the menu down the left, press Sign in and approve it in your browser. The top of the home page should read Plugin Activated.

If your plugin shows an Update button, pressing it does the same job. If it does not, or nothing happens, the installer from the website always works. Your settings are kept.

More than one PC? Each PC is signed in separately, so every PC you run DNR on needs the update, including every PC in a Relay team.

Check which version you are on on the status line at the top of the plugin's home page. It shows the version you are running and reads Up to date when you are current.

If you have updated and it still will not sign in, open a support ticket with a screenshot of the plugin's home page.

Still need help?

Open a ticket and we'll get back to you with the article context attached.

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