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Find resources, tutorials, and contact information to help you get the most out of Daniel Newman Racing.

FAQSimHub Plugin

Why isn't my plugin recognizing my subscription?

If the plugin isn't recognizing your subscription, try these steps:

  1. Verify your account - Ensure you're signed in with the correct DNR account
  2. Check subscription status - Go to Dashboard > Billing and confirm your subscription is active
  3. Re-authenticate - Sign out of the plugin and sign back in
  4. Check device limit - Ensure you haven't exceeded your device limit
  5. Restart SimHub - Sometimes a simple restart resolves connection issues

If the issue persists after trying these steps, please contact support@danielnewmanracing.com with your account email and a description of the problem.

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Direct Email
support@danielnewmanracing.com